Week 2: Mon, Jan 13
In this lecture, we’re going to talk about methods for understanding users, specifically contextual inquiry and interviews. To get a little background on these topics, please read the two short articles/guides (below). While reading, consider the following questions:
- What are the benefits of interviewing users in context?
- What are some characteristics of effective interview questions?
Readings
- Contextual Inquiries. Interaction Design Foundation.
- Dell, Nicola Qualitative Interviews.